Frequently Asked

Questions, answered.

If you can't find what you need below, our concierge replies within four hours.

How do I book a stay?

Choose a residence from our collection, pick your dates on the booking page, and complete payment via our secure Razorpay checkout. You'll receive an instant confirmation email.

What is the security deposit for?

A refundable security deposit of ₹1,800 (or as listed per property) is held against incidental damage. It is returned in full within 7 working days of check-out if no damages are reported.

What is the check-in and check-out time?

Standard check-in is 2:00 PM and check-out is 11:00 AM. Early check-in or late check-out can be requested subject to availability.

Are pets allowed?

Pet policy varies by residence. Please check the House Rules on each property page or write to the concierge before booking.

Can I host events or parties?

All Artha residences are strictly non-party. Quiet gatherings (≤6 additional guests) may be permitted with prior written approval and a refundable event deposit.

How does cancellation work?

See our Cancellation & Refund Policy. In short: 100% refund up to 14 days before check-in, 50% up to 7 days, no refund inside 7 days.

Do you accept international cards?

Yes — Razorpay accepts all major Indian and international Visa, MasterCard, Amex, UPI, and netbanking options.

I own a property — how do I list it with Artha?

Reach our partnerships team via the Contact page. We'll arrange a walkthrough, share an indicative revenue projection, and onboard you in 2–3 weeks.